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Amy Crismond leads Switchboard Of
Miami’s efforts to greatness via community
fundraising, donations and getting people
involved in the organization’s mission.
T E X T BY E S T R E LL I TA S . S I B I L A
PH OTO BY P O LYA N A H O N O R ATO
If donors are the life-blood of an organization, Amy
Crismond is the vein that ushers blood to the heart beat
after beat. As the Community Relations & Development
Manager for Switchboard Of Miami, her fundraising efforts
ensure that the organization is able to carry forward their
mission to counsel, connect and empower people in need.
Switchboard serves as the gateway to every social service
in Miami-Dade and Monroe Counties, meaning that anyone
from infants to elders are able to tap into Switchboard’s
deep pool of resources.
Crismond focuses on locking in key donors, seeking and
acquiring unique funding sources and cultivating valuable
community relationships. “It’s been exciting and rewarding
to work in an organization that’s rapidly growing in a city
like Miami that’s evolving so quickly,” she says. For the past
3 years, Switchboard has grown from a $3 million to a $7
She currently oversees the marketing & communications
of the organization, relying on a team she helped build. She
understands the importance of valuing each team member
while celebrating large and small victories along the way.
She credits her success in work and life to a few critical
skills: leadership, personal relationships and the ability to
be innovative. “I love looking at problems as opportunities
to improve and get better,” she says.
And she did just that when she led the charge to
modernize Switchboard’s donor management system and
improve the organization’s ability to analyze donation
trends and capitalize on future donor cultivation and
giving efforts. She also worked to initiate Switchboard’s
Women’s Leadership Council and develop the now-famous
“Singles For Switchboard Bachelor Auction”, taking place
this year on Feb. 20 at Conrad Miami. “We need passionate
professionals who want to give back,” Crismond concludes.
“Whether that’s through traditional volunteer work or
serving on a committee, we must work together to help our